The situation is that I come from a development background, but I’m the test manager in this particular project.
I’m working with a project management consultancy that is managing this project for their client, and the development is being handled by a different party to whom I’ve been basically denied direct access.
I suspect that is because I ask too many questions, and can can call them when I think they’re talking BS. Which seems to be a lot of the time. Without wishing to blow my own trumpet, I suspect they view me as a threat …
If that fails, then maybe you could hold a GUI or CHI bible in the next meeting up for all to see, and talk about some standards that work.
I’ve already called them on a couple of standards compliance issues, (or their failure to comply with some well accepted standards) and for some reason, they didn’t seem to appreciate that.
In your case, with a fairly small width it would make sense to get rid of it all together.
That’s exactly the approach I’ve taken. I’ve put that to the powers that be, and am now waiting on their response.
What’s quite amusing in this one is that they have said that the problem lies in the way that I’m accessing the system (via RDC) and as such, this is beyond their control.
That totally avoids the fact that I can point to a half dozen other listboxes that otherwise appear to be identical, including the banded backgrounds being correctly rendered, that I can access in exactly the manner that they say is the source of the problem, without this hatching.
Clearly, there must be underlying differences between the versions of the control that work fine, and those that do not, but they refuse to see that.
It seems to me that this is just a property of the listbox control that has been (incorrectly) set by the GUI developer, and should be dead easy to fix. However, because these people are so defensive in their approach (and they have their heads stuck so far up their … ) that they don’t want to see or understand what the issue is.
I’d like to suggest that they’re a bunch of morons, but I think that it’s “Be Nice to Morons Week” this week.