DAI Site - Environment keep on disconnecting

1

I have started the DAIRunAgent service, and seeing the Environment status as Connected in the DAI site. But often, it automatically stopped running and status shows as Disconnected. Again, I have to go to that machine and Start the service like multiple times in a day.
May I know why it is stopping or is there any idle timeout to stop? How I can ensure it is running always with the inbuilt settings in the DAI. Any inputs pls.

If no options, I have to try some workaround by running some bat file to keep on checking on regular intervals but this is not supposed to be right.

2

Are you running the DAI Run Agent as a service? If not, be aware that the Run Agent will stop if you close the Command Prompt. Otherwise, I would recommend that you reach out to support so that they can review your log files.

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