Agent connection issue with ai server

I am not able to connect AI agent to AI server
PFA screenshot for reference.

I am working on windows OS

Error : 2021-03-03 10:54:49.211236 [WinError 10054] An existing connection was forcibly closed by the remote host

are you able to RDP to the SUT? from the eggplant AI server? It happens fast enough i wouldn’t think the RDP is timing out.