# Why I can't get the tooltip message use script?

**URL:** <https://forums.eggplantsoftware.com/t/why-i-cant-get-the-tooltip-message-use-script/8109>\
**Category:** Uncategorized\
**Created:** [November 16, 2022, 1:33am UTC](https://forums.eggplantsoftware.com/t/why-i-cant-get-the-tooltip-message-use-script/8109 "2022-11-16T01:33:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shenpeng](https://forums.eggplantsoftware.com/letter_avatar_proxy/v4/letter/s/b77776/32.png) [@shenpeng](https://forums.eggplantsoftware.com/u/shenpeng)\
**Post date:** [November 16, 2022, 1:33am UTC](https://forums.eggplantsoftware.com/t/why-i-cant-get-the-tooltip-message-use-script/8109/1 "2022-11-16T01:33:43Z")

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When SUT is in live mode, when I move to a link, I will get one tip message show on the top of link.  
But when I run:  
moveto [x, y]  
wait 1  
there is no tip message show on the top of tip.  
Why?

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**Author:** ![DaveHester](https://forums.eggplantsoftware.com/user_avatar/forums.eggplantsoftware.com/davehester/32/104_2.png) [@DaveHester](https://forums.eggplantsoftware.com/u/DaveHester)\
**Post date:** [November 17, 2022, 5:58pm UTC](https://forums.eggplantsoftware.com/t/why-i-cant-get-the-tooltip-message-use-script/8109/2 "2022-11-17T17:58:49Z")

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There are a few possibilities here:

1. The application under test only displays the tooltip once per session. You can test this by repeatedly moving off the element and moving back when in Live Mode.

2. The application under test doesn’t realize that you have moved off of the element. Add a `moveto(a,b)` where (a,b) is a point at the center of the screen.

3. Increase your Wait to 3.

Hope this helps,  
Dave

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**Author:** ![shenpeng](https://forums.eggplantsoftware.com/letter_avatar_proxy/v4/letter/s/b77776/32.png) [@shenpeng](https://forums.eggplantsoftware.com/u/shenpeng)\
**Post date:** [November 18, 2022, 9:38am UTC](https://forums.eggplantsoftware.com/t/why-i-cant-get-the-tooltip-message-use-script/8109/3 "2022-11-18T09:38:51Z")

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Thanks, the second possibility you say is ok.