I tested Vine and Vine Server on my local machines and it works great. I then shipped one of the tested machines cross country to my mom, who just installed DSL. No router, only the Mac OS X.3.9 internal firewall. I’m on a G5 (OS X.4.8).
The machine is setup according to Vine’s specs: with the Apple Firewall allowing VNC access to ports 5900-5902. But I simply cannot connect to her machine. (Apple Remote Access is turned off.)
If she goes to gotomyvnc.com the address comes up, but if I enter it, I still cannot connect. There is no password set in her Vine server, and I have tried connecting with no password and with her admin password, still to no avail.
I have purchased View Viewer, so I am not in a trial period or anything like that. Again, it works great on MY network, but I cannot seem to connect outside that network.
BTW, I am in LA (5MB Charter cable) and my mom is on Long Island (1.5MB Verizon dsl).
Thanks for any tips that might help. She is 83 and fairly computer illiterate. I am trying to train her from my LA studio.